Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.
Microsoft 365 has become an incredibly popular choice for enterprises of all sizes looking for a comprehensive set of tools for staying productive and secure. But as with using any software, it is important to take steps to protect your data. In this article, we will discuss seven ways to boost data protection in Microsoft 365. We will also provide tips on how businesses and employees can stay safe online.
Nearly 94% of a visitor’s first impression of your business comes from web design. That’s why it’s critical that your website uses modern web design trends. But how can you leverage these trends to spruce up your website? Read on to learn more.
In today’s business world, having a cloud-based OMS can give you a big advantage. The cloud offers many benefits, including the ability to access your data from anywhere, scalability, and cost savings. A cloud-based order management system (OMS) is a great choice for eCommerce businesses.
More and more cybercriminals are launching watering hole attacks to gain access to company networks. But what exactly is a watering hole attack, and how can you protect yourself from it? Read on to learn how.
How watering hole attacks work
The term “watering hole” colloquially refers to a social gathering place where a particular group of people often go to.
Investing in a computer is expensive, so it makes sense to use that asset for as long as possible. Follow these easy tips to help extend the life of your computer.
Clean and cover your computer
Dust and dirt are your computer’s number one enemy.
Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave your business vulnerable to a new kind of attack called telephony denial-of-service (TDoS). In this blog post, we will discuss what TDoS is and how you can protect your VoIP system and your business against it.
As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small businesses are low-hanging fruit for cybercriminals.
Viva Insights uses the power of data and analytics to help businesses of all sizes improve their employees’ productivity. Let’s learn more about this business productivity tool and how it can benefit your organization.
How does Viva Insights work?
Viva Insights shows users personalized recommendations that can help them do their best work.
It’s no secret that the internet can be a dangerous place. Hackers, scammers, and identity thieves are always looking for new ways to steal your information or scam you out of your hard-earned money. That’s why it’s critical to take steps to protect yourself while you’re online.
